MHUB and XTND systems use IR passback to pass signals from your Sky remote back to the Sky Q box. By default, these remotes ship to customers with IR disabled. In order for your remote to work with your HDANYWHERE system you will need to change the mode of operation from Bluetooth to IR.

If you would like to change your Sky Q remote from Bluetooth to IR and vice versa just press 4 & 6 together AFTER you have paired the remote.