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HDanywhere 2K systems, such as the mHub 2K family, require a single network cable to be run from each HDTV location, back to a central point.
HDanywhere 2K systems use HDMI over Cat technology to transmit over a single Cat5e/6/7 cable up to a 50 metre distance.
If you have been advised to ‘hard reset’ your HDanywhere device back to it’s factory condition, please perform the following.
A hard reset will clear any corrupted DDC, EDID or HDCP data on the device’s NVRAM memory and re-initiate the handshaking process with all the connected devices.
Firstly we need to ensure that any manufacturer HDMI CEC link protocols are switched to “off”.
Trade names for CEC are Anynet+ (Samsung); Aquos Link (Sharp); BRAVIA Link and BRAVIA Sync (Sony); HDMI-CEC (Hitachi); E-link (AOC); Kuro Link (Pioneer); CE-Link and Regza Link (Toshiba); RIHD (Remote Interactive over HDMI) (Onkyo); RuncoLink (Runco International); SimpLink (LG); HDAVI Control, EZ-Sync, VIERA Link (Panasonic); EasyLink (Philips); and NetCommand for HDMI (Mitsubishi)
To perform the hard reset:
Power down every device in the set-up – that’s all sources, all displays and the device itself. Leave off at the mains for 10 to 15 minutes.
Now switch all connected display devices on and select the HDMI channel on those displays.
Power the device back on at the mains.
Now one by one, power on the source devices, starting with input 1, input 2 and so on. If you are using a cable/satellite receiver such as Virgin or Sky+HD, please ensure that this is connected to input 1, not input 2. Please note that Sky HD boxes take around two minutes to fully reboot.
After a few seconds everything should have synced and shaken hands correctly and normal operation should resume.
If the problem still persists, Contact Customer Services. for further troubleshooting advice.
Due to the way that HDMI handshaking negotiations take place between source and displays or AVR devices, the display (unless it can accept multi-channel audio and has a setting for such) will communicate with the source to only output 2.0 channel stereo. This is due to the fact that in most cases an HDTV only has 2 speakers.
When using a HDMI splitter or distribution amp (DA) effectively you have 2 display devices competing for the source to send them the audio signal format type that they prefer. The technical rules of HDMI dictate that the lowest common denominator always wins that battle. The logic being that this rule should result in the maximum number of display devices functioning in some way. (i.e. a 7.1 capable device should still be able to output 2.0 channel stereo also, meaning both displays have picture + sound)
Unfortunately, what you and a lot of people really want from HDMI is for a mix of audio formats to be delivered from one source, which is just not possible currently.
Some splitters including ours can be pre-loaded with firmware where the highest denominator formats win the battle, but of course that would leave your 2.0 capable HDTV without sound.
In order to route 3D content easily via a matrix switch or splitter, ALL connected displays need to be 3D compatible. Even, if just one of the displays is not 3D compatible, the 3D source player will NOT output the 3D content. The HDMI handshaking process will trigger the source player to drop it’s resolution output so that all displays can show content.
The problem is HDMI is designed such that the source ‘polls’ the EDID data (EDID is a display’s identity card stating what it’s capabilities are, a bit like a top trumps card) from all connected Sink devices (your 3D enabled display and non-3D enabled AVR) and outputs the lowest quality video signal all devices support (2D in your case).
To ensure 3D IS routed via the Matrix Switch or Splitter, the non-3D compatible display device must not be ‘active’. Sometimes turning the display into standby will be sufficient and sometimes full power off is required.
Essentially, the 3D source player must not be able to ‘see’ a 2D only display connected to the Matrix Switch or Splitter.
For best results when using 3D Blu-ray – HD Connectivity recommends… not actually connecting your 3D Blu-ray (BR) player to the Matrix. As Blu-ray 3D content is generally only viewed at a single ‘main’ TV location, in this instance it is better to have a direct connection between source and display, bypassing the Matrix completely. This will avoid any potential for ‘black screen’ situations at the other TV locations. It will also ensure that absolutely the best 3D format is selected for use on that display, not a potentially reduced quality 3D format that a lower 3D-capable display, connected to the matrix can influence the 3D BR to output. (Plus wearing those massive 3D glasses all around your house is really not cool and could result in you bumping into doorframes! – Ed)