EX50: temporary compatibility issue

Posted on 08/06/2015 by HDANYWHERE Support Team

We have recently become aware of a compatibility issue between the EX-50 extender and certain models of Panasonic televisions, which we are currently working hard to resolve.

If you have a Panasonic TV and experience picture drop-out when using IR with the EX-50 HDMI 50m extender set, then please get in touch with us. We have replacement receivers available that don’t suffer from this issue.

If you purchased EX50s directly from HD Connectivity or the HDanywhere website get in touch via email (support@hdanywhere.com) or phone 01684576348. If you purchased it through a distributor (including AWE, ACE or Unicam) then please contact them directly.

Email: support@hdanywhere.com

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