Using FLIRC with Amazon devices for use with uControl

Some devices no longer have built in IR receivers to to enable them to be used with the uControl app you can add a third party device called FLIRC.

This connects to a source device via USB and turns IR codes into control commands the source device recognises.

The FLIRC device can be found here – https://flirc.tv/

If you are using this with a firestick you will also need an OTG cable like this –


    update-mos

    Install the flirc software on your computer, and install this profile into the FLIRC – Fire TV

    Connect the OTG cable to the Firestick, then the FLIRC then the power.

Next locate the IR transmitter from you HDANYWHERE device on or near to the FLIRC.

Once this is done you can install the FireTV(FLIRC) IR pack and control your Amazon device with uControl.

uControl input error on iOS (version 2.4.6.1.0.4)

This bug has been resolved in uControl on iOS (2.4.7.1.0.2). You must delete uControl from your iOS device first and reinstall it from the App Store for the patch to apply.

We have received reports from customers informing us that input labels and switching ability has been lost in the latest release of uControl on iOS (version 2.4.6.1.0.4).

Affected systems will present the following symptoms:

No input labels inside uControl

The problem exists exclusively within uControl on iOS. We recommend that you do not change your MHUB settings, run any updates or change any configuration. The repair will be delivered via a patch applied to the uControl app.

  • App will find and connect to MHUB as normal.
  • App will load in to zone as normal.
  • App will not display switching/uControl pack options

The error involves MHUB systems from late 2016 / early 2017 which were sold on MHUB-OS version 7.0 or lower and then upgraded. When these systems were upgraded to MHUB-OS version 8.0+ a one-time script was required to convert data from the old format (version 7 and below) to the new format (version 8 and above) which is active today still. To maintain backwards compatibility the original data format was kept on older systems.

uControl (version 2.4.6.1.0.4) contains updates for brand new systems (MHUB PRO 2.0) and MHUB AUDIO operating in stacked mode and removes the backwards check for compatibility. This has been confirmed as the source of the issue.

This blog post will update daily to help keep track of our progress and attempt to rectify the problem.

Update timeline

Wednesday 24th June 2020
Testing confirmed OK overnight. uControl on iOS (2.4.7.1.0.2) deployed to general userbase.
We recommend a fresh install, by deleting the app from your iOS device then reinstalling from the app store.

Tuesday 23rd June 2020
Patch is being tested. Please email us (support@hdanywhere.com) if you would like to beta test this release.

Monday 22nd June 2020
Cause has been identified and work on patch is underway.

Sunday 21st June 2020
Senior technical staff upgrade issue urgency level. Developers begin work to start identifying cause.

Saturday 20th June 2020
First notice of problem reported. Customer services respond using standard procedures.

Friday 19th June 2020
uControl on iOS (2.4.6.1.0.4) deployed to general userbase.

Loxone API 2.0 installation guide

The latest control driver from Loxone can be downloaded here

The Loxone API 2.0 driver is compatible with the following HDANYWHERE products:

MHUB431U
MHUB862U
MHUB4KPRO44
MHUBPRO4440
MHUB4KPRO88
MHUBMAX44
MHUBAUDIO64

and the following Loxone products:

Miniserver
Miniserver Go


IMPORTANT

Before setting up the Loxone driver, the MHUB must have been through its first boot process. This can be done by navigating to the MHUB’s IP address in a web browser or in uControl and following the onscreen instructions. No other setup of the matrix is required.

Add the HDANYWHERE MHUB device template as a “Virtual Output”

Loxone 1

Next, assign your Inputs and outputs

Loxone 2

Loxone 3

The video below shows the entire process

 

RTI API 2.0 installation guide

The latest control driver from Chowmain software can be downloaded here included in the download is also an in-depth guide to installing the driver

The HDAnywhere MHUB RTI driver allows for control of the HDAnywhere range of Video and Audio distribution products. The driver allows for direct switching of inputs to outputs,  the ability to switch preconfigured zones, control of audio levels (volume, mute, etc) and the ability to send IR codes as well as being able to reboot or restart the system.  It is compatible with the following systems:

MHUB431U
MHUB862U
MHUB4KPRO44
MHUBPRO4440
MHUB4KPRO88
MHUBMAX44
MHUBAUDIO64

and the following RTI products:

RP-4RF
XP-3
XP-6
XP-6s
XP-8s
XP-8v

rti-HDA

IMPORTANT

Before setting up the RTI driver, the MHUB must have been through its first boot process. This can be done by navigating to the MHUB’s IP address in a web browser or in uControl and following the onscreen instructions. No other setup of the matrix is required, but this step must be completed before the RTI processor can utilise the matrix I/O ports. It is not required otherwise.

Control 4 API 2.0 installation guide

The latest control driver from Chowmain software can be downloaded here

It allows the Control processor to utilise the IR inputs and outputs of the HDANYWHERE matrix as if it was there own. Allowing installers to spec smaller Control 4 processors than they would typically need and is compatible with the following HDANYWHERE products:

MHUB431U
MHUB862U
MHUB4KPRO44
MHUBPRO4440
MHUB4KPRO88
MHUBMAX44
MHUBAUDIO64

and the following Control 4 products:

CA-1
EA-1
EA-3
EA-5
HC250
HC800
HC1000

control4-ca1
IMPORTANT

Before setting up the Control 4 driver, the MHUB must have been through its first boot process. This can be done by navigating to the MHUB’s IP address in a web browser or in uControl and following the onscreen instructions. No other setup of the matrix is required, but this step must be completed before the C4 processor can utilise the matrix I/O ports. It is not required otherwise.

Add the HDANYWHERE driver as you would any other driver, the driver will auto-discover a video matrix or multiple Audio Matrices

The next step is to setup your control and AV connections. Traditionally in a normal Control 4 setup, you would bind the source devices ‘control inputs’ with an IR output on the C4 controller. Instead, with the MHUB Video driver’s you can route the control through the MHUB’s IR ports utilising the IP>IR Engine. Similarly, Display IR is routed through the Display IR ports on the matrix. This video shows how to make these bindings

Error Message: ‘The application has failed to start because its side-by-side configuration is incorrect’

Description

When I try to install the software, I receive this warning:

“The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail.”

This issue is typically caused by a conflict between the program and one or more of the files in the C++ runtime libraries. These libraries are part of the Windows operating system and are used, and potentially updated, by installing or updating several Microsoft or other third party products.

If you are experiencing this error when launching or installing the program, and if the program repair option does not resolve the issue, the most effective method to correct this error is to uninstall and reinstall any Microsoft Visual C++ installations currently available on your computer before proceeding with the installation.

To uninstall all current Microsoft Visual C++ installations

Open the Control Panel and locate the list of programs.

Windows 8/10
From within the Start screen, type “Control Panel” and click on the Control Panel search result when it appears.
Select Programs and Features.

Windows 7/Vista
Click Start> Control Panel
If viewing categories, click Programs> Uninstall a Program
If viewing icons, click Programs and Features

Windows XP
Select Start> Control Panel> Add or Remove Programs

Scroll down to locate the Microsoft Visual C++ entries.

Select each one, starting from the top entry, and choose Uninstall.

Do this for each entry, until there are no more Microsoft Visual C++ entries listed.

To reinstall new Microsoft Visual C++ packages
Click each of the following links in order. If prompted, choose to Run the download to install each Microsoft Visual C++ Redistributable Package.

Microsoft Visual C++ 2005 Redistributable Package (x86)
Microsoft Visual C++ 2005 Redistributable Package (x64)
Microsoft Visual C++ 2008 Redistributable Package (x86)
Microsoft Visual C++ 2008 SP1 Redistributable Package (x86)
Microsoft Visual C++ 2008 Redistributable Package (x64)
Microsoft Visual C++ 2008 SP1 Redistributable Package (x64)
Microsoft Visual C++ 2010 Redistributable Package (x86)
Microsoft Visual C++ 2010 SP1 Redistributable Package (x86)
Microsoft Visual C++ 2010 Redistributable Package (x64)
Microsoft Visual C++ 2010 SP1 Redistributable Package (x64)
Microsoft Visual C++ 2012 Redistributable Package (x86/x64/ARM)
Microsoft Visual C++ 2013 Redistributable Package (x86/x64/ARM)

Once every package has been downloaded and installed, restart Windows.

Finally, launch the program. If the error message persists after following all of these instructions, then please contact HDanywhere technical support on 01684 576348