Search by Support Category: mHub 2k
Windows configuration tool for MHUB 2K and MHUB 4K systems. Search for MHUB, configure EDID and network settings.
Download the MHUB 2K and MHUB 4K configuration tool.
The software configuration tool has been written for an older version of Windows. If you run the exe file on your laptop and you receive a C++ error message then please read this support article.
Description
When I try to install the software, I receive this warning:
“The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail.”
This issue is typically caused by a conflict between the program and one or more of the files in the C++ runtime libraries. These libraries are part of the Windows operating system and are used, and potentially updated, by installing or updating several Microsoft or other third party products.
If you are experiencing this error when launching or installing the program, and if the program repair option does not resolve the issue, the most effective method to correct this error is to uninstall and reinstall any Microsoft Visual C++ installations currently available on your computer before proceeding with the installation.
To uninstall all current Microsoft Visual C++ installations
Open the Control Panel and locate the list of programs.
Windows 8/10
From within the Start screen, type “Control Panel” and click on the Control Panel search result when it appears.
Select Programs and Features.
Windows 7/Vista
Click Start> Control Panel
If viewing categories, click Programs> Uninstall a Program
If viewing icons, click Programs and Features
Windows XP
Select Start> Control Panel> Add or Remove Programs
Scroll down to locate the Microsoft Visual C++ entries.
Select each one, starting from the top entry, and choose Uninstall.
Do this for each entry, until there are no more Microsoft Visual C++ entries listed.
To reinstall new Microsoft Visual C++ packages follow the instructions on this page –
Once every package has been downloaded and installed, restart Windows.
Finally, launch the program. If the error message persists after following all of these instructions, then please contact HDanywhere technical support on 01684 576348
To disable the beep on the mHub 2k range of matrices please following the instructions below using either I.P or RS232 connection methods.
To adjust the settings on the mHub range of products, you will need to download the controller software Download
A) Connecting to the mHub Via I.P
The mHub 2K’s IP address is pre-configured as 192.168.0.100, your computer will need to have it’s IPV4 range configured to be within the same range initially while you setup the matrix. (You don’t need to follow this step if you have a mHub 4K system)
To configure your IPV4 settings you will need to navigate to the following menu
->Network and sharing center
—>Ethernet
—–>Properties
——->Internet Protocol Version 4 (TCP/IPv4)
———>Properties
Once you have changed the IP settings on your PC, open the Mhub controller software.
In the Control Mode Select Box choose ‘IP’, then click the ‘Search’ button. When the IP address shows in the mHub IP box, click connect.
B) Connecting to the mHub Via RS232
To connect via RS232 use the supplied serial cable can connect between the mHub and your PC, then on the Controller software select ‘RS232′, then in the RS232 Options section select the Com port being used from the drop down menu then click connect
C) Disabling the Beep
To disable the beep select the ‘Control’ tab and untick the box labeled ‘Enable Feedback Beep’.
Once changed, you can verify the beep has been disabled by performing a source switch operation.
HDanywhere 2K systems, such as the mHub 2K family, require a single network cable to be run from each HDTV location, back to a central point.
HDanywhere 2K systems use HDMI over Cat technology to transmit over a single Cat5e/6/7 cable up to a 50 metre distance.